Tax Resources

Federal Taxes: Forms & Filing

Download Federal Tax Forms:

irs.gov/forms-instructions

or call 1-800-829-3676

Order tax forms online

Forms will be mailed to you

To order, visit irs.gov/forms-pubs/order-products 

File federal taxes online (e-filing):

Use Guided Tax Preparation if your Adjusted Gross Income (AGI) is less than $73,000 and Free File Fillable Forms if your income is greater.

For more information or to file online, visit irs.gov/filing/free-file-do-your-federal-taxes-for-free

State Taxes: Forms & Filing

Download State Tax Forms & Instructions:

mass.gov/service-details/tax-forms-and-instructions

or call 1-800-392-6089

Large print forms

call 617-626-3410 

or email motenkoa@dor.state.ma.us

Filing State Taxes Online (e-filing):

Visit mass.gov/info-details/e-file-and-pay-your-ma-personal-income-taxes 

Get Help With Your Taxes

Federal Live Telephone Assistance:

  • Individuals: 1-800-829-1040 (English or Spanish)
  • Businesses: 1-800-829-4933
  • People who are hard of hearing: 1-800-829-4059 (TDD)
  • All other languages: 833-553-9895

State Telephone Assistance:

  • 617-887-6367 or 1-800-392-6089 
  • 9:00am - 4:00pm Monday to Friday

IRS Taxpayer Assistance Centers 

In-person tax help by appointment

Call 844-545-5640 to make an appointment. Before visiting an IRS Assistance Center, check the IRS website at irs.gov/help/contact-your-local-irs-office to make sure the center offers the help you need.

  • Woburn
    • 400 Trade Center Dr. Suite 330
    • Open M-F 8:30am-1pm & 2pm-4:30pm
  • Boston
    • JFK Federal Building, 15 Sudbury St.
    • Open M-F 8:30am-4:30pm

Volunteer Income Assistance Program (VITA) & Tax Counseling for the Elderly (TCE) Program

These programs offer free tax help to individuals whose incomes are $58,000 or less, individuals with disabilities, and individuals for whom English is not their primary language.

For more information, to find a location near you, or to make an appointment, visit: irs.gov/individuals/free-tax-return-preparation-for-qualifying-taxpayers 

or call 800-906-9887

AARP Tax-Aide

This service will help anyone, but focuses on low to moderate income earners ages 50 or older.

For more information, visit aarp.org/money/taxes/aarp_taxaide/

Tax Assistance through the Burlington Council on Aging

Available to older Burlington residents.

Call 781-270-1950 to make a half-hour appointment.

Taxpayer Advocacy Services

Taxpayer Advocate Service

helps with financial hardship issues, problems with the IRS system, and fair & equitable treatment issues:

taxpayeradvocate.irs.gov/ 

or call 877-777-4778

  • Andover
    • 310 Lowell St. Stop 120
    • call 978-805-0745
  • Boston
    • JFK Building, 15 Sudbury St.
    • call 617-316-2690

Low Income Taxpayer Clinics (LTIC)

These clinics provide assistance to low-income individuals who need help resolving tax disputes or understanding taxpayer rights & responsibilities

taxpayeradvocate.irs.gov/about-us/low-income-taxpayer-clinics-litc/

  • Asian American Civic Association LTIC
    • Boston
    • call 617-426-9492
  • Greater Boston Legal Services LTIC
    • Boston
    • call 800-232-3205 or 617-371-1234
  • Legal Services of Harvard Law School LTIC
    • Jamaica Plain, MA
    • call 866-738-8081 or 617-522-3003
  • Northeast Legal Aid LTIC
    • Lynn, MA
    • call 978-458-1465

Other Resources

  • Taxpayer Withholding Estimator - a step-by-step tool for estimating the amount of income tax to have withheld from your wages and other income
  • MSN Money-Tax Center - up-to-date articles and expert advice on tax situations in many different languages
  •  Small Business & Self-Employed Tax Center - resources for the self-employed and for businesses with assets under $10 million
  • Bankrate.com - articles & other resources on taxes
  • J.K. Lasser's Your Income Tax 2023 - find this book in the library here
  • J.K. Lasser's 1001 Deductions & Tax Breaks 2023 - find this book in the library here