Housing Resources
The Town of Burlington website has a robust Housing Information page. Here you will find information on affordable housing opportunities in Burlington. Housing Lotteries are listed here, so be sure to check frequently.
Burlington Youth and Family Services (BYFS)
33 Center Street, 2nd Floor
Burlington, MA 01803
Phone: (781) 270-1961
byfs@burlington.org
Provides temporary assistance to individuals and families struggling to pay for housing. Counselors screen residents and provide information to residents who may be eligible for aid from People Helping People, Salvation Army, HelpIs and other state, federal, and local programs. BYFS recently received a federal grant to assist teens experiencing homelessness.
The Covenant for Basic Needs
33 Center Street, 2nd Floor
Burlington, MA 01803
Phone: (781) 270-1961
byfs@burlington.org
The Covenant for Basic Needs Program was established to meet the temporary, emergency needs of individuals and families in crisis. Residents struggling to pay rent, mortgage, utilities, medical needs, and other bills are encouraged to reach out to Burlington Youth & Family Services to schedule an appointment. Requests for assistance are screened by counselors at BYFS, who then connect residents to appropriate resources.
Burlington Council on Aging
61 Center Street Burlington, MA 01803
781-270-1950
The Burlington Council on Aging helps seniors with information and referral on housing issues. Any Burlington resident 60+ can call and speak with an Outreach Worker.
Minuteman Senior Services
One Burlington Woods Drive
Suite 101
Burlington, MA 01803
Phone: (888) 222-6171 (toll free)
Interpreter Services Available
Fax: (781) 229-6190
Hearing Impaired: MassRelay: 711 or (800) 439-2370 (TTY/ASCII)
Email: info@MinutemanSenior.org
Hours: 9-5 Monday - Friday
Serves seniors 60+ and persons with disabilities. Because of the complexity of housing issues, please call, rather than email, if possible, to speak to trained Information and Referral specialists for help with housing issues.
Eliot Community Human Services Homeless Services
125 Hartwell Avenue Lexington, MA 02421
Emergency: (800) 988-1111
Office: (781) 861-0890
Eliot Community Human Services (Eliot) is committed to serving the most vulnerable of populations – those at risk, with limited or no resources for help.
Emergency Housing Assistance
Massachusetts individuals and families seeking emergency housing will find shelter programs and related services here.
Apply for Emergency Assistance (EA) Family Shelter
Learn how to apply for shelter if you are pregnant or have children under 21. A family may include parents or guardians, spouses, siblings, stepparents, stepsiblings, or half-siblings. Apply by phone, online, or in person.
Phonr: (866) 584-0653 8:00 am - 5:00 pm Monday - Friday
Massachusetts Housing Assistance: Emergency and Long-term Help
This guide covers how to get help with housing in Massachusetts. Learn about shelter, eviction support, emergency help for housing costs, rental vouchers, public housing, and affordable apartments & homes. Comprehensive.
HomeBASE
HomeBASE helps families who have been found eligible for Emergency Assistance (EA) Family Shelter by providing up to $30,000 over a 2-year period. If your family is found eligible for the Emergency Assistance (EA) Family Shelter program, you may work with a shelter or diversion case worker to apply.
Executive Office of Housing and Livable Communities (EOHLC)
Massachusetts portal for housing assistance. The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023 to create more homes and lower housing costs for Massachusetts residents. EOHLC also distributes funding to municipalities, oversees the state-aided public housing portfolio, and operates the state's Emergency Family Shelter (EA) program.
100 Cambridge St., Suite 300, Boston, MA 02114
Phone: (617) 573-1100
TTY (617) 573-1140
Housing.Help@mass.gov
RAFT
Emergency Help for Housing Costs
The Residential Assistance for Families in Transition (RAFT) program provides short-term emergency funding to help with eviction, foreclosure, loss of utilities, and other housing emergencies. RAFT provides up to $7,000 per 12-month period to stay in current home or move to a new one.
Phone: 211 or contact the regional office for Burlington:
Burlington's Housing Consumer Education Center (HCEC)
Metro Housing Boston
1411 Tremont Street , Boston, MA 02120-3401
https://www.metrohousingboston.org/
Emergency Rental and Mortgage Assistance: (617) 425-6700
Main: (617) 859-0400
Toll free MA only: (800) 272-0990
Fax: (617) 532-7559
Email: resourceline@metrohousingboston.org
Housing Help Hub
Emergency Housing Portal for RAFT, Emergency Assistance Family Shelter, and HomeBASE.
Massachusetts Coalition for the Homeless Get Help Page
Navigate this page to find assistance accessing housing, shelters, benefits, and homelessness prevention resources in Massachusetts.
Social Security Administration Spotlight on Homelessness -- 2024 Edition
Information about Supplemental Social Security Income (SSI) and homelessness.
CHAMP (Common Housing Application for Massachusetts Programs)
Apply for state-aided subsidized housing and state-funded rental vouchers.
Shelter Lookup Tool
For individuals over 18. Contact shelter directly to find out if bed is available.
The Housing Mediation Program (HMP)
Middlesex Community College Law Center
33 Kearney Square
Lowell, MA 01852
Phone: (978) 656-3342
Fax: (978) 656-3014
Email: lawcenter@middlesex.mass.edu
The Housing Mediation Program offers FREE and CONFIDENTIAL mediation services for tenants. Mediation can help:
* at any stage before an eviction is filed or during the court process
* while waiting for a decision on an application for financial aid
Mediation can help resolve issues with your landlord. Services are available via Zoom, phone, or in-person. Serves Burlington.
Mass Legal Help with Housing, Apartments and Shelter
Learn about your legal rights in Massachusetts on housing issues. Provides detailed legal information on many housing issues including: eviction, repairs, discrimination, security deposits, tenants rights, domestic violence and housing, public and subsidized housing, utilities, foreclosure, and taking your landlord to court. Chat online or text with a law librarian and get help finding a lawyer.
MassLegalServices 2023 Emergency Assistance Advocacy Guide
A Guide to Emergency Shelter and Re-housing Services for Families with Children Experiencing Homelessness in Massachusetts.